Frequently Asked Questions
What type of wax do you use in your candles?
All the candles are made with 100% All-Natural Soy produced from US-grown Soybeans.
What are the ingredients in your fragrances?
The fragrance oils are infused with natural essential oils and contain no Phthalate.
What are your wicks made out of?
The wicks are cotton braided with thin paper threads. This ensures a more stable burn for your candle.
Why do you use two wicks instead of one?
We all love candles that smell good right away, right? In my testing, I've found using two wicks produce a much quicker hot throw. This allows you to smell the fragrance much quicker thus making your home smell amazing!
Why do I need to trim the wick before I burn?
Every time you light your candle, make sure you trim your wicks to 1/4". Trimming the wicks will help prolong the life of your candle.
Why does my candle have a frosted top?
A frosted top on a candle is a byproduct of a natural wax. This does not affect the way your candle burns or smells.
How long should I burn my candle?
It is recommended to burn your candle for no more than 4 hours at a time. Allow your candle to cool for at least 2 hours before relighting.
What is the burn time on your candles?
The average burn time on the candles are between 40-50 hours.
What are your processing and shipping times?
We process orders within 2 business days of receipt and use USPS Priority Mail Shipping or UPS Ground which generally take 1-3 business days.
How can I return or exchange my candle?
You can find the Returns & Exchange Policy here.