Returns & Exchanges Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Returns

We stand by our products. If for whatever reason you are unhappy with your unused product and would like to return it, you are welcome to do so. You will be responsible for paying for your own shipping costs for returning your item. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Please email tesiaveronica@thejetsettercandleco.com to start this process. 

Exchanges

Did you receive your candle damaged or defective? You can exchange!

Please email tesiaveronica@thejetsettercandleco.com to start this process.